Effective Date: August 2026
This Privacy Policy describes how WPE Stack (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained through our website, services, and customer interactions. By accessing or using our services, you agree to the practices described in this Policy.
1. Information We Collect
We collect personal information necessary to provide hosting, management, and support services, including:
- Full name
- Email address
- Phone number
- Billing address
- Account and service configuration details
Payment information, including credit card numbers, is processed exclusively by Stripe. Stripe stores and secures all payment data. WPE Stack does not receive, store, or have access to your full credit card information.
2. How We Use Personal Information
We use the information we collect for the following purposes:
- Creating and maintaining customer accounts
- Providing hosting, optimization, and content services
- Processing payments and managing billing
- Communicating service updates, support notices, and administrative information
- Verifying identity and preventing unauthorized access
- Maintaining internal records and ensuring service reliability
We do not sell, rent, or share personal information for marketing purposes.
3. Information Sharing and Disclosure
We may share personal information only in the following circumstances:
- Payment Processing: With Stripe, for secure transaction handling
- Service Providers: With vendors assisting in hosting, security, or infrastructure operations
- Legal Compliance: When required to comply with applicable laws, regulations, or lawful requests
All third‑party partners are required to maintain the confidentiality and security of the information they process.
4. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights and Choices
You may request to:
- Access the personal information we hold
- Update or correct your information
- Request deletion of your account and associated data
- Opt out of non‑essential communications
Certain information may be retained as required by law or for legitimate business purposes.
7. Changes to This Policy
We may update this Privacy Policy periodically. When changes occur, we will revise the “Effective Date” and may provide additional notice where required by law.
8. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact us through our website or customer support channels.